Last updated: February 2026

This policy explains how NORTHLINE Living ("we", "us") collects, uses and protects your personal data when you use this website or our services. It applies to everyone who visits the site, enquires, or works with us.

Who we are

NORTHLINE Living is a real estate practice based in Porto, Portugal. For the purposes of data protection law, we are the data controller of the personal data described in this policy. You can contact us at hello@northline-living.com.

Data we collect

We collect only what we need:

  • Enquiry data — name, email, phone and message content you send through our forms.
  • Property search data — saved searches and favourites you create on the site.
  • Technical data — basic usage information such as pages visited and device type, used to improve the site.
  • Client data — further information you provide during the course of a transaction (identification, financial and legal details).

How we use it

We use your data to respond to enquiries, provide our services, meet our legal obligations and, where you have asked for it, send you marketing. We never sell your personal data, and we never pass it to third parties for their own marketing.

Cookies

This site uses a small number of cookies: essential ones required for the site to function, and — with your consent — preference and analytics cookies. You can manage your choices using the cookie banner or your browser settings.

How long we keep it

We keep enquiry data for as long as needed to respond and follow up, and client data for the period required by law (typically five to ten years for transaction records). You can ask us to delete or correct your data at any time, subject to legal retention requirements.

Your rights

  • The right to access a copy of your personal data.
  • The right to correct inaccurate or incomplete data.
  • The right to ask us to erase or restrict processing, where the law allows.
  • The right to object to processing and to data portability.
  • The right to withdraw marketing consent at any time.

To exercise any of these rights, email hello@northline-living.com. You also have the right to complain to the Portuguese supervisory authority (CNPD).

Contact

Questions about this policy? Get in touch at hello@northline-living.com. This is a template policy — have it reviewed by a qualified data protection adviser before launch.